GAPS^TM MAPPING – CREATING A VISION OF THE FUTURE

Description
This three day facilitated event is where the power of the GAPS^tm program becomes a reality to your agency. At your location, information is gathered about a selected process (or several processes, depending on the complexity) and this information is charted so it is easy to follow based on the GAPS^tm Mapping guidelines that you willl earn. After analyzing the current state, improvements are developed by the GAPS^tm Mapping team to minimize the non-value added steps (AKA “waste”) as learned in GAPS^tm 101/102. The impacts of these potential improvements are used to create a future vision of this process.  The final step of the event is to develop a detailed action plan (complete with responsibilities and dates) to make this future vision a reality. Also on thelast day, there is typically a report out to other interested parties who were not members of this GAPS^tm Mapping team.
While these three days are intense, the work involved to create the envisioned future state (as documented in the action plan) is often less than originally conceived. The future state reflects a work environment where individual stress levels are decreased, customer satisfaction is increased, and all relevant metricss how significant improvement. The team typically ends the event energized and ready to make the changes necessary so they can begin enjoying the benefits of the future state vision which is now just over the horizon.


Benefits/Objectives

• Complete analysis of a key process and communication of this process to others in an easy-to-understand visual format.
• Identification of significant improvement opportunities within this process where waste can be eliminated or reduced.
• Identification of best waste reduction tools to use in this process.
• Clear vision of future state and the resulting benefits.
• Clarify objective success measures to insure realized future state achieves envisioned benefits.
• Develop detailed action plan with assigned responsibilities and completion dates (in electronic format for future updating as required).

Who Should Attend?
The team should include representatives who are very knowledgeable through their actual performance of steps in the process being examined. There also needs to be someone who has decision making authority for this process. The team can also include those who work closely with this process by supplying input(internal suppliers) or by consuming the output (internal customers). It will also be important to have someone who is being groomed as an inside facilitator for future GAPS^tm Mapping events. We will assist you in determining the best mix of team members for success.


Session Instructor/Facilitator
The instructor/facilitator for this event will be an experienced practitioner of the GAPS^tm approach certified by ERC to conduct this three day session (A GAPS^tm Mapping Train the Trainer course is also offered to allow internal agency staff to become certified so they may effectively deliver this course).


Maximum Number of Participants
Most effective teams should have 5-7 members. 


Prerequisites
Completion of GAPS 101 or GAPS 102


Fee
Please contact us for pricing.